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Shop settings

Manage your domain, shipping options, payment methods, analytics, notifications, team roles, and site policies.

Edit your site policies in Fourthwall

Access and customize your Fourthwall site policy pages including privacy policy, terms of service, returns, and contact info

Update shop details and URL

Customize your storefront's name, description, social media appearance, and URL by updating your general site and domain settings.

Change your site's status

Learn how to control your website's visibility by setting it to live, creating a 'Coming Soon' page, or scheduling a future launch date.

Reset your password

Learn how to reset a forgotten password for your Fourthwall account and regain access to your shop.

Set the timezone for your Fourthwall dashboard

Learn how to set a consistent timezone for your dashboard analytics, scheduled posts, and reports.

Claim your free domain

Learn how to claim and connect a free custom domain to your shop as a benefit of your Fourthwall Pro subscription.

Troubleshoot your domain and DNS records

Fix a custom domain that shows Not connected or Partially Connected, check your DNS records, or have Fourthwall add the records for you.

Change your shipping options

Understand shipping speed options at checkout for Fourthwall-fulfilled products and how to set up custom shipping for self-fulfilled items.

Rush Delivery Options for Printful Products

Offer 3-day Super Rush delivery on popular Printful on-demand products so your customers can choose faster shipping at checkout.

Shipping Groups

Use shipping groups to restrict which countries your self-fulfilled products ship to and group products by region availability.

Multi-currency settings

Configure multi-currency settings so customers can pay for products and memberships in their local currency with automatic or manual conversion.

Pricing Settings and Currency Display Options

Choose which local currencies to enable for international customers and learn why your shop's base currency is fixed to USD and can't be changed.

Buy now, pay later options

Learn how to enable AfterPay and Klarna to offer your customers flexible installment payment options at checkout.

Customizing Checkout and Purchase Flow Pages

Customize your checkout experience with branding, PayPal and Buy Now Pay Later options, abandoned cart reminders, and confirmation-page customization limits.

Limit the Purchase Quantity Per Cart

Cap how many units of a product a customer can buy in a single checkout using the Advanced settings limit on each product.

Requiring a Phone Number at Checkout

Require customers to provide a phone number at checkout by turning on a per-product setting in your product's Advanced Settings.

Orders tab: View your orders

Learn how to view, search, filter, and download reports for all of your shop orders, donations, and Twitch gifts.

Add Google Analytics to your site

Learn how to connect your Google Analytics 4 account to track visitor traffic, user behavior, and sales conversions on your shop.

Manage your email notifications

We get more emails than we can read, so we understand how annoying emails can be. This article shows you how to edit your email notification preferences.

Abandoned cart email settings

Learn how to configure automated abandoned cart emails to recover potentially lost sales for your shop.

Abandoned Cart Recovery With Automatic Discounts

Add an automatic 5% discount to your final abandoned checkout email to recover more sales and bring customers back to complete their purchase.

Add social links to your site

Learn how to display social media icons on your storefront to help fans connect with you across all platforms.

Disable the Thank Your Customers Prompt

Permanently dismiss the Thank your customers recommendation card on your dashboard home without disabling the thank-you queue or webhooks.

Cookie policy banner - cookie settings

Learn how to enable and manage the built-in cookie banner to comply with data privacy regulations like GDPR and CCPA.

Configuring Your Contact Page

Your Fourthwall shop includes a built-in contact page that is always live at /contact. It can't be edited, but you can add your own contact page.

How the Customer Contact Form Works

Understand how the built-in contact form lets customers report order issues, how routing works, and how to manage incoming requests.

Manage team roles and permissions in Fourthwall

Learn how to invite team members and assign specific user roles to collaboratively manage your Fourthwall shop.

How to Enable or Disable Eli

Turn the Eli AI personal assistant on or off from Account > AI in your Fourthwall dashboard. Available on every plan in supported regions.

Using Omnisearch to Find Anything in Your Dashboard

Use Omnisearch to quickly find products, orders, members, and more from anywhere in your Fourthwall dashboard.

Admin Navigation Bar on Your Storefront

Access dashboard pages, the theme editor, and other admin tools directly from your storefront with the admin navigation bar.

Eli Actions

Use Eli to create products, edit artwork, update shop settings, set up promotions, and refund, cancel, or update orders once you approve.

Control Eli Storefront Design Changes

Prompt Eli to change fonts, buttons, and heading scale in your storefront, then preview or undo the edits it applies.

What Eli Remembers Between Conversations

Eli keeps long-term memory of key shop context but only saves notes you explicitly ask it to remember. Conversations expire after about 6 hours.

Embedding Your Store on an External Website

Display Fourthwall products on your existing website using direct links, iframe embeds, or the Storefront API for a fully custom storefront.