Payments & pricing
FAQs about getting paid, transaction fees, payment methods, payouts, and tax information.
Start payout setup, fix a missing Set up your payouts button, download payout invoices, and find the right guide for timing, problems and countries.
Understand the different payment processing fees from Stripe, PayPal, and BNPL that are applied to your customer orders.
Discover the comprehensive list of credit cards, digital wallets, and local payment options available for your customers at checkout.
Why your first payout is on hold while Fourthwall verifies your shop, what else pauses (search crawling, custom code), and how to check your status.
Get paid through PayPal or bill.com where Stripe Connect isn't available, and apply only once your balance reaches the minimum.
Look up payout methods by country. Before emailing support about PayPal or bill.com, you need $25 in your balance ($35 for bill.com in Brazil).
Understand how adding a payment method covers promotion costs and prevents blocked transactions for your customers.
How Fourthwall handles sales tax, VAT, and customs on your behalf, and what your income tax responsibilities are as a creator.
Nonprofit creators can submit a tax-exempt certificate to Fourthwall Support and, once Support accepts it, get sales tax refunded on sample orders.
Fix common checkout loops, add-to-cart errors, and payment failures your customers may run into.
Set up Stripe Connect for payouts, switch bank accounts, and fix account restrictions and identity verification issues.
When payouts go out, the $25 minimum ($35 for BRL bill.com payouts), payout currency, negative balances and holds on untracked self-fulfilled orders.
Understand the difference between payment methods customers use at checkout and payout methods creators use to receive earnings.
Diagnose and fix missing, delayed, or failed payouts including how to check payout status, verify bank details, and get support to review a failed payout.
Identify the creator shop behind an FW * charge on your bank statement before disputing with your bank.
Fourthwall stores use USD as their base currency, and local currency display is optional and controlled by each shop owner.
Learn who responds when a customer files a chargeback on an order, who pays if the dispute is lost, and how it affects your balance.