Handle support inquiries
Learn how customer support is divided between you and Fourthwall for different types of products and sales channels.
Learn how customer support is divided between you and Fourthwall for different types of products and sales channels.
Understand how the built-in contact form lets customers report order issues, how routing works, and how to manage incoming requests.
Contact Fourthwall support by email at support@fourthwall.com, follow up in the same email thread, and see where customers get help.
Configure your shop's support email and set up a branded email with a custom domain.